Privacy Policy

Last updated: February 11, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tru Service Air Conditioning and Heating Co., PO Box 826 Bryan, TX 77806.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to: Texas, United States.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Tru Service Air Conditioning and Heating Co., accessible from www.truserviceac.com.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Company Name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include:

Your Device’s Internet Protocol address (IP address), browser type, and browser version.

The pages of our Service that You visit, the time and date of Your visit, and time spent on those pages.

Unique device identifiers and other diagnostic data.

When You access the Service via a mobile device, We may collect additional information, such as the type of mobile device You use, Your mobile operating system, and Your mobile Internet browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service.
  • To manage Your Account.
  • To contact You via email, phone, SMS, or other communication methods.
  • To send You marketing communications with Your explicit consent.
  • To manage Your requests.
  • For business transfers.
  • For legal compliance.

Data Sharing and Consumer Consent

We will not share Your personal data with third parties for marketing purposes without Your explicit consent. Additionally, We will not share Your mobile information with third parties for marketing purposes.

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary to fulfill the purposes outlined in this policy. Usage Data is retained for internal analysis purposes.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside of Your jurisdiction. By using our Service, You consent to this transfer.

Security of Your Personal Data

We implement strict access controls and regularly audit our data-sharing practices to prevent unauthorized access. However, no method of transmission over the Internet is 100% secure.

Consumer Rights

Deleting Your Personal Data

You have the right to request deletion of Your Personal Data. You can update, amend, or delete Your information through Your Account settings or by contacting Us. However, some data may be retained as required by law.

Data Transfers

We will not transfer Your personal data to external organizations without Your explicit consent, except as required by law.

Opting Out of Messaging Campaigns

You have the right to opt out of receiving marketing communications. You can opt out of SMS messages by replying STOP to any message received. For email communications, You can unsubscribe using the link provided in our emails.

Children’s Privacy

Our Service does not address anyone under the age of 13. If We become aware of data collection from a minor without parental consent, We will take steps to remove that information.

Links to Other Websites

Our Service may contain links to third-party sites. We do not control or assume responsibility for their privacy practices.

Changes to This Privacy Policy

We may update Our Privacy Policy periodically and will notify You of changes via email or through a prominent notice on Our Service.

Contact Us

If You have any questions about this Privacy Policy or inquiries related to SMS registration and privacy concerns, You can contact us:

By email: [email protected]

By visiting this page on our website: Contact Us

By phone: (979) 422-0148